This reads like an ad and it's a bit stupid that you have to remember this for a test.
Free tier
3 options:
- Always free
- 12 months free
- Trials
Consolidated billing
With Orginisations.
Budgets
Allows you to get alerts when costs or usage exceeds (or forcast to) a set amount.
Cost explorer
See what costs what.
Support plans
AWS has:
Basic
- 24/7 customer service
- Documentation
- Whitepapers
- Support forums
- Trusted advisor
- Personal health dashboard
Everyone has access to this.
Developer
- Everything below
- Email customer support, 24 hour response
- Less than 12 if systems impaired
Business
- Everything below
- Trusted advisor's all options open
- Direct phone access to AWS engineers
- 4h SLA if production impaired. 1h SLA for production down.
- (extra free) infrastructure event management - plan for massive events.
Enterprise
- Everyone below
- 15m SLA for buisness critial workloads
- Technial account manager (TAM)
Marketplace
Name on the tin. Find, test, and buy software that runs on AWS.
Can use existing licenses. PAYG options too.